Adding Public IM Contacts to Microsoft Office Communicator

Hi,

I have always known that Live Communication Server (LCS) and Office Communication Server (OCS) were able to be configured to use something called Public IM Connectivity (PIC).

However, I had never had the chance to actually use it until this week.

Now I have had a chance, I thought it was worth actually describing the process, as frankly it is not exactly intuitive!

The link below explains exactly how the various different types of contact can be added.

http://office.microsoft.com/en-us/communicator/HP012301851033.aspx

?

Cheers

Nathan