Virtualizing Exchange

Hi,

Not much insight here I know, but I was researching this topic for a friend today and thought the collection of links might at least be useful!

Microsoft Virtualization: Best Choice for Exchange Server

http://msexchangeteam.com/archive/2009/09/03/452309.aspx

Should You Virtualize Exchange 2007 SP1?

http://technet.microsoft.com/en-us/library/dd535371(EXCHG.80).aspx

Exchange 2010 System Requirements

http://technet.microsoft.com/en-us/library/aa996719.aspx

Microsoft Support Policies and Recommendations for Exchange Servers in Hardware Virtualization Environments

http://technet.microsoft.com/en-us/library/cc794548(EXCHG.80).aspx

TechNet Webcast – Microsoft Virtualisation Best Practices for Exchange Server (Level 300)

https://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032428204&CountryCode=US

Cheers

Nathan


Hosted Pilot for Microsoft Unified Communications – Setup

Hi,

As promised here is more info about the new hosted pilot for UC from Microsoft.

On clicking the register link, some basic info is required, but all relatively simple stuff, like number of PCs, company name and phone number.

Having filled the form your account is created and then you are prompted to add other users. At this point I created one for my wife too!

Next you are redirected to the resources page – http://www.microsoft.com/uc/en/us/try-it.aspx

The relevant section is towards the bottom of the page and gives a link to a Silverlight based app which shows various mini videos outlining key features and functionality.

image

This information is actually pretty good! It is a reasonably clear and easy guide to the key elements of Unified Communications according to Microsoft!

So having got this far, the next step is to get the Microsoft Office Communicator client installed on a few machines, for this purpose the confirmation/information mail points you to the evaluation version of MOC here – http://www.microsoft.com/downloads/details.aspx?FamilyID=535637af-d92f-41b1-bf0c-54a526a88247&displaylang=en

Once MOC is installed update it with the latest MOC patch as shown in my blog post here:

http://nathanwinters.co.uk/2010/04/20/updating-microsoft-office-communicator-april-2010-patch/

Once MOC is fully installed and patched fire it up from the Start menu and login using the credentials provided:

One thing to note is that when I first opened MOC it was set to the default log in name and wouldn’t let me change it! So to do so I clicked the drop down menu in the top left of the sign in window next to the MOC icon and selected Connect / Change Sign-in Address

I then entered the correct address as shown:

image

At this point, clicking OK takes you back to the sign in window:

image

Now that the sign-in address is correct click Sign In

Enter the details as instructed using the sip/email address for the username and then click Sign In again.

image

At this point you will be signed in and can start using OCS!

Have fun!!

In a while I will post again detailing some of the features which are, and more importantly are not available in the online pilot.


Exchange 2010 SP1 announced!

At this stage another short post!

But as soon as bits are available I will get something longer up here.

Microsoft have again improved Exchange with the announcement of SP1.

As regular readers will know I’ve been working on Information Protection and Compliance with Exchange 2010 recently for a presentation at UK TechDays next week. Well there are loads of changes in those areas!

As is so often the case with the Exchange product group Microsoft have really listened to feedback and implemented things like being able to split the user archive off into a separate database. You can also import mail directly into Exchange with server side admin lead tools rather than relying on users to move mail into their archive. I personally will be interested to see whether you can import directly to the archive!

Another nice addition is being able to create Retention tags, (and hopefully policies) directly in the GUI rather than only through PowerShell.

One of the biggest deals for many is that the Personal archive can be used from Outlook 2007 which will remove a massive blocker for deployment as companies are often much slower to upgrade their Office suite than their mail system.

Alongside all the above there are numerous improvements to OWA to speed up use and move it even closer to being a very capable replacement for Outlook in many situations.

For more info see the announcement on the Exchange team blog.

http://msexchangeteam.com/archive/2010/04/07/454533.aspx

Cheers

Nathan


Exchange 2010 IRM Journal Decryption Documentation error

Hi,

I’ve been playing around with AD RMS and Exchange 2010 integration and believe  have come across a documentation error.

First a quick summary of the feature from the help file:

Enabling journal report decryption allows the Journaling agent to attach a decrypted copy of a rights-protected message to the journal report. Before you enable journal report decryption, you must add the Federated Delivery mailbox to the super users group configured on your Active Directory Rights Management Services (AD RMS) server.

In the follow doc which describes how to configure (enable/disable) journal report decryption:

http://technet.microsoft.com/en-us/library/dd638092.aspx

The command to enable journal report decryption is wrong:

It currently reads:

Set-IRMConfiguration -JournalReportEncryptionEnabled $true

I believe it should read

Set-IRMConfiguration -JournalReportDecryptionEnabled:$true

Microsoft have logged the bug so hopefully there will be an updated copy soon!

Cheers

Nathan


Microsoft Unified Communications information rollup – April 2010

As with my old blog I will continue to post these monthly updates from Microsoft and will highlight anything that I’ve had particular experience with…

News

Antigen & Forefront

Forefront Team Blog

http://blogs.technet.com/forefront

Forefront Server Security Support Blog

http://blogs.technet.com/fssnerds

Exchange

You Had Me At EHLO…

http://msexchangeteam.com/default.aspx

Microsoft UK UC Blog

http://blogs.technet.com/msukucc

Office Communication Server & LiveMeeting

Office Communications Server Team Blog

http://communicationsserverteam.com

Office Communicator Team Blog

http://communicatorteam.com

Outlook

Microsoft Outlook 2010

http://blogs.msdn.com/outlook/default.aspx

Other

Next Hop Technical Resources – Office Communications Server | TechNet

http://technet.microsoft.com/en-us/office/ocs/ee465814.aspx

The Master Blog

http://blogs.technet.com/themasterblog

Documents

Antigen & Forefront

Microsoft Forefront Server Security Management Console Documentation

Forefront Server Security Management Console allows administrators to easily manage Forefront Security for Exchange Server, Forefront Security for SharePoint, and Microsoft Antigen.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=ae4ce23b-9e1e-455c-87a4-36167fe43107

Exchange

Microsoft Exchange Server 2007 SP2 Help

This download contains a standalone version of Microsoft Exchange Server 2007 SP2 Help.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=85c5ef71-6a1f-4eb0-9ff3-3feee6057e96

Hosted Messaging Collaboration

Office Communication Server & LiveMeeting

Microsoft Office SharePoint Online

Microsoft® Office SharePoint® Online is a collection of Web-based tools and technologies built on Microsoft Office SharePoint Server 2007 that help you store, share, and manage digital information within your company. This white paper describes the services and features that are included with the Standard offering of SharePoint Online.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=1bef6a35-9785-4a0b-b227-387c0ee85a36

Microsoft Exchange Online Standard

Microsoft® Exchange Online is a hosted enterprise messaging solution based on Microsoft Exchange Server 2007. Exchange Online services include advanced e-mail features as well as calendaring, contact, and task management capabilities. This white paper describes the services and features that are included with the Standard offering of Exchange Online.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=6bef06c7-3ae6-40a7-a78e-eea670b4f605

Outlook

Other

Downloads

Antigen & Forefront

Exchange

Microsoft Exchange Server Profile Analyzer

Collect estimated statistical information from a single mailbox store or across an Exchange Server organization.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=8f575f60-bd80-44aa-858b-a1f721108fad

Microsoft Exchange Server Profile Analyzer (64 bit)

Collect estimated statistical information from a single mailbox store or across an Exchange Server organization.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=c009c049-9f4c-4519-a389-69c281b2abda

Exchange 2010 Language Pack Bundle

This download contains the most recently updated language packs for Exchange 2010. The language bundle includes all packs for all supported languages.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=30a01b2b-0360-44b4-8b9a-1c4b3af781a6

Exchange 2010 Language Pack Bundle, March 2010

This download contains the most recently updated language packs for Exchange 2010. The language bundle includes all packs for all supported languages.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=4ba91cf8-dafa-4328-9edc-2052fe8347fc

Office Communication Server & LiveMeeting

Events/Webcasts

Exchange

What’s New with Exchange 2010!

Friday, April 09, 2010 9:00 AM Central Time (US & Canada)

Got Exchange Questions? We’ve Got Answers.

Now, more than ever, your customers require cost-effective and flexible communication tools. Learn how Microsoft Exchange Server 2010 can help your customers achieve new levels of reliability and performance with features that simplify administration and  protect communications. As the cornerstone of Microsoft’s Unified Communications solution, Exchange Server is a flexible and reliable messaging platform that can help lower messaging costs by over 50% and  increase productivity with anywhere access.

Hosted by: Brendan Newell – Senior Metro Partner Technology Advisor

https://www.livemeeting.com/cc/microsoft/join?id=M83BBK&role=attend&pw=PSMHG4

AGENDA

9:00 – 9:30am CST What’s New with Exchange 2010

9:30 – 10:00am CST Open Discussion, Q & A

(10-11am EST)

Upcoming Exchange Server 2010 Discussions with Brendan

Tips & Tricks to Migrate to Exchange 2010

Leveraging Exchange 2010 for Unified Messaging

High Availability – Disaster Recovery

Hosted Exchange

Exchange 2010 – How best to secure your infrastructure

https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032440623&culture=en-US

Other

Momentum Webcast: Ask Rieva Live!: Collaboration in a Mobile Environment (Level 100)

Thursday, April 22, 2010 10:00 AM Pacific Time (US & Canada)

Welcome to Ask Rieva Live! – a live chat digital event series brought to you by the Microsoft Business Resource Center.  Join business expert Rieva Lesonsky, founder and President of GrowBiz Media and former editor of Entrepreneur Magazine, to delve into key topics on managing and growing your business, with a live Q&A session. 

In this session: As the economy heads towards recovery companies are seeking ways to invest in and grow their businesses, while keeping their overhead low. The best way to do this is look at your expenses—and cut costs wherever possible. Got cost-cutting questions? Rieva has answers!

Presenter: Rieva Lesonsky, Founder and President, GrowBiz Media

Rieva Lesonsky is the founder and president of GrowBiz Media, a content and consulting company that helps entrepreneurs start and grow their businesses, and former editor of Entrepreneur Magazine. Follow Rieva on Twitter @Rieva. Visit SmallBizDaily.com to read more of Rieva’s insights on small business and to buy her newest book, Marketing 101: Quick Tips for Marketing Your Business.

View other sessions from Momentum: Drive Your Midsize Business Forward

If you have questions or feedback, contact us.

https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032445301&culture=en-US

Outlook

Microsoft Office System Webcast: Tips and Tricks for Outlook 2007 and Office 2010 (Level 100)

Wednesday, April 14, 2010 11:00 AM Pacific Time (US & Canada)

We invite you to attend a Live Meeting presentation that will help you get the most out of Outlook 2007. Learn about new features and timesavers to help you in your day-to-day work. This session is good for beginner and intermediate users. We’ll also include a look at some of the new features in Office 2010.The time you take to attend this session can help save you time later – past participants report saving from 15 to over 30 minutes a day after attending a Tips and Tricks session. Led by an expert Microsoft technology presenter, the session will be informative and entertaining, designed to help you learn how to work more effectively. 

Presenter: Jed Warren, IT Training Specialist, New Horizons Learning Center

Jed Warren has over 10 years experience in IT. He has spent the last three years doing hands-on computer training for New Horizons Computer Learning and Microsoft. Recognized as the number one applications instructor worldwide for 2006 at New Horizons, he continued training thousands of end users in beginning, intermediate and advanced classes for over 27 different courses. As a current MCP and MCT, Jed also holds certifications in IC3, ITIL, Comptia A+, Net +, and Security +, Desktop Support Technician, and a master certification in Microsoft Office Systems.

View other sessions from Microsoft Office System Webcasts: Enhance Your Skill Set with Expert Tips

If you have questions or feedback, contact us.

https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032442283&culture=en-US

New KB’s

Antigen & Forefront

Antigen for Exchange SP2: Description of Hotfix Rollup 1 for Antigen 9.0 Service Pack 2 (Updated)

http://support.microsoft.com/kb/975355/EN-US

Forefront Sec Exchange Svr EN: Some default deletion messages in Forefront Security for Exchange Server may mislead a user or an administrator to assume that an error occurred or that a virus was found (Updated)

http://support.microsoft.com/kb/961385/EN-US

Exchange

Exchange Svr 2003 SP2 EN: A new feature known as Intelligent Message Filter in Exchange Server 2003 prevents regular messages from being moved to the Junk E-mail folder

http://support.microsoft.com/kb/961919/EN-US

Exchange Svr 2003 SP2 EN: "Outlook cannot display this view. Unknown Error" error message is generated in Outlook client and Event ID 9667 is logged on an Exchange Server 2003 server

http://support.microsoft.com/kb/972077/EN-US

Exchange Svr 2003 SP2 EN: An error occurs when an Exchange server 2003 user tries to open more than one delegate mailboxes of Exchange Server 2010 in Outlook 2003

http://support.microsoft.com/kb/979690/EN-US

Exchange Svr 2007 SP2 AL: A Computer that is running the Microsoft Exchange Server 2007 Client Access Server  role becomes slow when a user tries to open a folder that contains many items (Updated)

http://support.microsoft.com/kb/969948/EN-US

Exchange Svr 2007 SP2 AL: "451 4.4.0 DNS Query Failed" status message in an Exchange Server 2007 Edge Transport server

http://support.microsoft.com/kb/976108/EN-US

Exchange Svr 2007 SP2 AL: Later updates do not match a calendar item that an Exchange Server 2007 user updates by using Exchange ActiveSync on a mobile device

http://support.microsoft.com/kb/976460/EN-US

Exchange Svr 2007 SP2 AL: You receive an "0x800423f0" error message when you perform system state backups on the passive node of Windows Server 2008-based Exchange Server 2007 CCR clusters

http://support.microsoft.com/kb/977179/EN-US

Exchange Svr 2007 SP2 AL: An external recipient misses the last occurrence of a recurring meeting request or a recurring appointment that is sent from an Exchange Server 2007 user

http://support.microsoft.com/kb/977531/EN-US

Exchange Svr 2007 SP2 AL: The subject of a confirmation message is garbled for certain languages when a remote device wipe operation is performed in Exchange Server 2007

http://support.microsoft.com/kb/978137/EN-US

Exchange Svr 2007 SP2 AL: The sender address of a forwarded meeting request does not include “on behalf of” as expected in an Exchange Server 2003 organization and an Exchange Server 2007 organization mixed environment

http://support.microsoft.com/kb/978200/EN-US

Exchange Svr 2007 SP2 AL: A SSL certificate validation error is generated on an Exchange Server 2007 server when you run any test commands after you run the Test-SystemHealth command

http://support.microsoft.com/kb/978253/EN-US

Exchange Svr 2007 SP2 AL: A mailbox that was moved from an Exchange Server 2007 server to an Exchange Server 2010 server cannot be accessed by using Outlook

http://support.microsoft.com/kb/978469/EN-US

Exchange Svr 2007 SP2 AL: The Exchange Information Store service stops responding on an Exchange Server 2007 server

http://support.microsoft.com/kb/978517/EN-US

Exchange Svr 2007 SP2 AL: The Exchange Information Store service crashes on a Microsoft Exchange Server 2007 server when a user tries to access a specific calendar item

http://support.microsoft.com/kb/978528/EN-US

Exchange Svr 2007 SP2 AL: Read items are marked incorrectly as unread items in an Exchange Server 2007 public folder

http://support.microsoft.com/kb/978832/EN-US

Exchange Svr 2007 SP2 AL: You receive an error message when you use ExBPA to schedule a scan on an Exchange Server 2007 SP2 server

http://support.microsoft.com/kb/979170/EN-US

Exchange Svr Ent 2000 EN: You cannot connect to a mailbox store by using ExMerge after you restore the mailbox store to a recovery server in Exchange Server 2000 or Exchange Server 2003 (Updated)

http://support.microsoft.com/kb/924730/EN-US

Exchange Svr Ent 2003 EN: "Access Denied" Error Message When You Try to Use Outlook Web Access (Updated)

http://support.microsoft.com/kb/317471/EN-US

Exchange Svr Ent 2007 AL: Build numbers and release dates for Exchange Server (Updated)

http://support.microsoft.com/kb/158530/EN-US

Exchange Svr Enterprise 2010 AL: Description of Update Rollup 1 for Exchange Server 2010 (Updated)

http://support.microsoft.com/kb/976573/EN-US

Exchange Svr Enterprise 2010 AL: Certain third-party IMAP4 clients cannot connect to Exchange Server 2003 mailboxes through an Exchange Server 2010 CAS server

http://support.microsoft.com/kb/977633/EN-US

Exchange Svr Enterprise 2010 AL: You receive an error when you try to create a Unified Messaging Auto Attendant in the Exchange Management Console: "The pilotidentifier ‘string value’ is not a valid extension"

http://support.microsoft.com/kb/977920/EN-US

Exchange Svr Enterprise 2010 AL: The POP3 service crashes when a user connects to a mailbox through the POP3 protocol and the user is migrated from an Exchange Server 2003 server to an Exchange Server 2010 server

http://support.microsoft.com/kb/979431/EN-US

Exchange Svr Enterprise 2010 AL: Exchange Server 2010 Push Notifications does not work

http://support.microsoft.com/kb/979563/EN-US

Exchange Svr Enterprise 2010 AL: Description of Update Rollup 2 for Exchange Server 2010: February 18, 2010

http://support.microsoft.com/kb/979611/EN-US

Exchange Svr Enterprise 2010 AL: Error message when you import a third-party certificate into Exchange Server 2010: "The certificate status could not be determined because the revocation check failed"

http://support.microsoft.com/kb/979694/EN-US

Exchange Svr Enterprise 2010 AL: You cannot connect to an Exchange Server 2010 mailbox from Outlook Web Access

http://support.microsoft.com/kb/980049/EN-US

Exchange Svr Enterprise 2010 AL: This fix introduces the supports for Exchange Server 2010 page patching when a "-1022" disk I/O error is generated

http://support.microsoft.com/kb/980261/EN-US

Exchange Svr Enterprise 2010 AL: Event ID 2156 is logged on a computer that is running Exchange Server 2010

http://support.microsoft.com/kb/980262/EN-US

Exchange Svr Enterprise 2010 AL: On Exchange Server 2007 or on Exchange Server 2010, e-mail messages seem to disappear when you try to move them to a mailbox folder

http://support.microsoft.com/kb/980400/EN-US

Exchange Svr Enterprise 2010 AL: You receive error 1603 when you try to install the Exchange Server 2010 RU1

http://support.microsoft.com/kb/981474/EN-US

Exchange Svr Enterprise 2010 AL: You must enter your logon credentials two times when you log on to Outlook Web App

http://support.microsoft.com/kb/981541/EN-US

Exchange Svr Std 2003 EN: An e-mail message is corrupted after the Disclaimer rule is enabled on an Exchange Server 2007-based server (Updated)

http://support.microsoft.com/kb/935489/EN-US

Office Communication Server & LiveMeeting

Office Comm Svr Ent 2007 EN: Error message when you log on to Communicator: "Cannot Synchronize Address Book" (Updated)

http://support.microsoft.com/kb/938286/EN-US

Office Comm Svr Ent 2007 EN: You experience audio quality issues when many performance counters are logged on to Office Communications Server 2007 R2, Audio/Video Conferencing Server

http://support.microsoft.com/kb/979357/EN-US

Office Comm Svr Ent 2007 R2 AL: You cannot download the corporate address book, and you receive an error message when you use Communicator to log on Communications Server: "Cannot Synchronize Address Book" (Updated)

http://support.microsoft.com/kb/939530/EN-US

Office Comm Svr Std 2007 R2 AL: When you make an audio call to a Communicator Web Access user, you do not hear a ring tone until the other user answers the call

http://support.microsoft.com/kb/978368/EN-US

Office Live Meeting 2007 AL: Incompatibility between the Live Meeting 2007 console and the Intel PROSet/Wireless Wi-Fi software

http://support.microsoft.com/kb/979873/EN-US

Outlook

Outlook 2003 Win32 AL: Description of the Office Outlook 2003 Junk E-mail Filter update: March 9, 2010

http://support.microsoft.com/kb/979771/EN-US

Outlook 2003 Win32 AL: The read receipt is not returned to a delegate in Office Outlook 2003

http://support.microsoft.com/kb/980039/EN-US

Outlook 2003 Win32 AL: Description of the Outlook 2003 hotfix package (Outlook.msp): February 25, 2010

http://support.microsoft.com/kb/980998/EN-US

Outlook 2007 Win32 ML: A shared folder is unexpectedly cached to the Offline Folder file in Outlook 2007 (Updated)

http://support.microsoft.com/kb/936247/EN-US

Outlook 2007 Win32 ML: Description of the Office Outlook 2007 hotfix package (Outlook-x-none.msp): January 27, 2010

http://support.microsoft.com/kb/979813/EN-US

Outlook 2007 Win32 ML: When you try to send an encrypted e-mail message in Office Outlook 2007, you are prompted for your smart card

http://support.microsoft.com/kb/979818/EN-US

Outlook 2007 Win32 ML: Description of the Office Outlook 2007 Junk E-mail Filter update: March 9, 2010

http://support.microsoft.com/kb/979895/EN-US

Outlook 2007 Win32 ML: "Microsoft Office Outlook had problems encrypting this message" error message when you send an encrypted e-mail message in Office Outlook 2007

http://support.microsoft.com/kb/980029/EN-US


Re-launch of Microsoft Messaging and Mobility User Group (MMMUG)

MMMUG

MMMUG

MMMUG

 
 

Installing Exchange Server 2010 in Typical Configuration
“This article will discuss the decisions to be taken when installing Exchange Server 2010 in a single server environment and will show in detail the steps taken to do so….”

– Nathan Winters

OAB Repair Article
“As an Exchange Admin you have probably come accross the newer versions of Outlook that have the ‘cached mode’ feature. This is a relatively new feature that shipped with Outlook 2003 and Outlook 2007.”
– Simon Phillips

Exchange DB Corruption blog
“Just a high level overview of a procedure I used a couple of weeks ago to overcome database corruption at a business that had a single server and didn’t want a huge amount of downtime…..”

– Tony Brown

Hi

This post is essentially a re-issue of  he first of many MMMUG newsletters of the year. For those of you who have been regular MMMUG meeting attendees or to be honest for anyone who has looked at the site recently, you will have noticed that things were rather slow! Well, over Christmas I was very glad to be contacted by Tony Brown who offered to help out with the group. In particular he has done sterling work on putting together the new website which we are launching today!

Tony has worked really hard on the new site which has moved away from the Community Server platform to give us a solid base to build on. The site is live now and over the next few months we will be gradually adding functionality. For example, in the future, registration for the events will all be automatic via the website, there’s a calendar which will include lots of information about Exchange related news/releases and forum spam should be reduced.

If you’d like to see something implemented on the website then please let us know in the forum.

To sign into the new site, your old userid should be fine, but you will need to reset your password.

If you can’t login for any reason then please send an email to admin@mmmug.co.uk and we’ll get it sorted out.

We have the first meeting of the year penciled in for early May but we’ll send you more information when it’s confirmed – as long as you don’t unsubscribe of course. 🙂

Thanks for sticking with the group this far and here’s to a much more active future!

Nathan Winters Founder
Tony Brown Leader

Note – You can also find MMMUG on these social networks

   

 

 

Join us on FaceBook

 

Follow us on Twitter

 

Link up with us...

 
 


TechNet 2.0 & The IT Pro Guide – I’m listed as an Exchange Expert!

I have always found Microsoft TechNet website a great resource. In particular the forums are well monitored so validated answers are usually quick to come by!

Now Microsoft has gone even further to support customers by introducing a new site “The IT Pro Guide” and revamping the TechNet site.

The email below from Microsoft explains the aims of the changes, but for me the coolest thing is that I’m listed as an expert on the IT Pro Guide site for Exchange Server! (http://www.microsoft.com/En/gb/itproguide/exchange-2010.aspx

nathan (2)

The Microsoft email:

Exploring Microsoft technology online can be daunting for IT Pros, making it difficult for them to discover Microsoft’s value. To address these concerns the UK DPE Technical Audience Marketing team has made two enhancements to Microsoft’s IT Pro online offering -  the new IT Pro Guide and the redesign of TechNet.

IT Pro Guide

On March 12th the UK DPE AMM team, began piloting a new IT Pro online strategy to  bridge the information gap between feature-driven Microsoft.com product content and technical how-to on TechNet.

IT Pro Guide  provides a focused and managed conversation with ‘unengaged’ IT Pros. These IT Pros may not have purchased Microsoft products recently, but have the potential to recommend and use more. We need to help guide them through the wealth of content  so they can easily find the information they need. 

So why is this site different?

· It’s been designed based on the IT Pro’s requirements not ours. Why would an unengaged IT Pro come to Microsoft? This gave us the 3 titles you see on the homepage.

· The IT Pro can be guided through the site through the path they choose, rather than the way we think is best.

· It has a flat structure, meant to guide the IT Pro through to the most appropriate resource, rather than keep them within the site.

· We have only have 3 resource links per solution.

· We are using MVPs and Microsoft product experts to help start a conversation. Links are not just links but intros to their expertise.

Of course the best way to experience IT Pro Guide is to check out the site.  So go to the Microsoft UK Home Page, select the For IT Pro tab, and hit the link to IT Pro Guide.  Or go directly to www.microsoft.com/uk/itproguide

Thank you goes to the UK Community Council who helped shape the content on this site.

TechNet 2. 0

You’ll already be familiar with TechNet, Microsoft’s site for IT Professionals, but TechNet 2.0 is packed with even more of the best technical content, essential tools for the job, and connections to Microsoft product groups and the technical community.

TechNet went through a global redesign, changing the look and feel across all of TechNet sites. This new version of TechNet is a lot lighter, with many old and redundant pages deleted, and now a new look slimmed down version of the homepage.

Look out for a new version of the TechNet Flash to match.

Its not all about a pretty new blue colour, there is also the launch of the TechNet Wiki , TechNet Search with meta-data enabled search results for TechNet Forums (see Hyper-V example), and new "finder" features for Troubleshooting resources and Downloads (both top IT Pro Tasks)