Category Mobility and Exchange ActiveSync

How to Change the ActiveSync Account on Windows Mobile 6 Devices


Amongst all the fun things I have been doing recently, I decided it would be a good time to migrate my Wife’s email account over to my Exchange 2007 host

Everything went very smoothly until I came to re-syncing her Windows Mobile 6 device.

For a while I couldn’t work out how to change the username and domain. I could change the server address but nothing else.

Well, it turns out that I needed to first delete the existing Exchange partnership and then create a new one.


To delete the partnership on the device, open ActiveSync on the device.

Go to Menu -> Options.

Select the “Microsoft Exchange” partnership

Click the “Delete” button.


This should delete the partnership on the device. Once the partnership is deleted, you can then go to Menu->Configure Server
and set up a new partnership.


Hope this saves someone a few wasted minutes!




More Exchange documentation resources

For those who like reading! These are some of the more useful Exchange resources, thanks to Eileen Brown –


I’ve been doing some Exchange work recently and poking around in our document library looking at the guides to send out to a customer.? We don’t seem to put a definitive list of good best practice documents?and make them easy to find.? So here are a few documents that I return to time and time again when I’m asked questions.? So these are here for me really – to save me time in the future when I get the next mail…

Exchange 2007: Anywhere Access
Exchange Server Analyzer articles

Best Practices for Exchange Server Public Folders
Deployment Guidelines for Exchange Server Multi-Site Data Replication
Exchange 2003 Disaster Recovery Operations Guide

Exchange Server Database Utility Guide

Exchange Server Deployment Guide

Troubleshooting Microsoft Exchange Server Performance

Working with Active Directory Permissions in Exchange Server

OneNote Mobile 2007

I recently heard this mentioned by Jason Langridge?at an event at MS on the 12th December.

I have finally managed to look into this further and found this excellent web page.

Take a look here for more info, but simply it gives you superb functionality.

You can take voice notes and import to OneNote

Take pictures of business cards and have them OCR’ed into OneNote

Make your usual notes and sync them with OneNote.


All in all a brilliant piece of software. Now I just have to see if it works!

We shall see, but if it does. WOW!

A Windows Mobile 5 Bug….

Hi All,

Just thought I would?mention this;?

A colleague and I have found a bug in Windows Mobile 5 which concerns the syncronisation of Calendar objects using Exchange ActiveSync.

To duplicate the issue do as follows:

With Exchange 2003 SP2 setup a device to sync OTA in the normal way.

Next from another user send your test user (the one setup to sync) a calendar appointment.

NOTE: The appointment should be an all day, recurring appointment.

Make sure you have invited the test user as an attendee and then send the meeting requst.

Next wait for the requrie to syncronise with the mobile device.

Once it arrives, accept it (on the mobile device).

Having done this you should find that the item appears in your calendar however instead of one meeting you have two!!

At this point some odd thing happen so that if the sender cancels the meeting that is then synced to the device and one meeting is removed from the calendar but not the other. So in effect you have an orphaned object.

There are a few other wierd things that can happen depending on what you do with the item (like editing) it.

Anyway we raised a call with MS for this (SRQ060904600469) and the end result was that it was a bug in WM5 which they will investigate fixing. It will then be made available for operators to incorporate in a ROM update. So all in all this could take a while to become available if it every does.

I will be really interested to see if this is still an issue on the next version of WM when that ships.



Choosing which folders to sync with Activesync

I have always wanted to be able to choose which folders to sync via Exchange ActiveSync whilst on the mobile device out of the office.

This is something that had escaped me until today.

I knew there was a way to do it (in fact I had done a long while ago) but somewhere the knowledge left me!

Anyway now I know again, I thought I would share it so I don’t forget again.


On you WM5 device open up the email program and open the menu, then select tools and then manage folders.

This will give you a list of all available folders with check boxes to select to choose which folders to sync. After selecting a new checkbox?click OK.


At this?point the?phone?will sync and then you will be able to see all the email in that folder (date and size settings permitting).

This is a very useful feature when you need that piece of email that you have filed away deep in your inbox that you didn’t expect to need!

Hope this helps someone.



How to Remote control your WM5 device.

I have recently been investigating the best way to do demos involving WM5 devices.

Having looked into the Emulator briefly I didn’t have a great deal of luck getting it to work! (something else to play with when I get a minute!)

So I moved onto looking at other methods and discovered the Windows Mobile Devloper Power Toys one of which is a Remote Display app.

So, after downloading and installing, no luck! They don’t really support WM5.

So I googled a little more and then found that actually there is a work around!

Have a look at the article here:


Bascially the key section is as follows:

“It’ll only run on WM5 devices (all of them) if you copy c:\Program Files\Windows Mobile Developer Power Toys\ActiveSync_Remote_Display\devices\wce400\armv4\cerdisp2.exe to the \Windows directory on your PDA and, then, start it there. Then, you will need to manually start c:\Program Files\Windows Mobile Developer Power Toys\ActiveSync_Remote_Display\ASRDisp.exe (NOT cerdisp2.exe as described in c:\Program Files\Windows Mobile Developer Power Toys\ActiveSync_Remote_Display\readme.txt!) on your desktop.”

Thanks for this tip to Werner Ruotsalainen.

Info about the old "push email" pre SP2

Here is a useful post on the ELHO blog which I hope some of you might find useful.

It is just an overview of some of the settings and issues that you will face if you deploy the RTM version of AUTD (Always up to date) which is based around SMS messages.

Here is a link:


For more info about Exchange Active Sync setup and feature see my article on the articles page.